Privacy Policy and Personal Data Processing

The protection of personal data is important to us when you access our website. Below, we present information regarding the processing of personal data.

1. Data Controller

As the owner of this website, we respect the confidentiality and security of the personal data of all individuals who visit our website. We always strive to ensure that the information we receive is used solely for lawful and defined purposes.

The operator processing personal data is the legal entity:

Kozijn Meester, headquartered at Heintje Davidsweg 16, KP Leiden, Zuid-Holland (NL) 2331, Netherlands, hereinafter referred to as “Kozijn Meester”.

2. Collection of Personal Data

To contact our team for contracting the services we offer, to obtain additional information about our services, or to receive messages from us regarding promotional campaigns or other company actions, we require the completion of personal data such as: name, surname, address, email, phone number.

By completing the online contact forms, you agree that your data will be entered into our database and used for the purposes mentioned.

We will always comply with both Dutch and European legislation regarding the protection of personal data, regardless of the method of transmission (via email, phone, contact form, order form, online chat, etc.).

3. Processed Data

  • Identification data (name, surname, email address, phone number, location)

  • Billing data (name, surname, address, email address, value of services, payment method, requested services, request date)

  • Data for direct marketing (name, surname, email address, browsing history on the website, preferences regarding newsletters and free materials)

  • Technical data (IP address, time, location, browser used, device used)

  • Financial data

  • Data provided via social media platforms

4. Provision of Personal Data

4.1 Voluntary, without the intent to enter into a commercial relationship.

4.2 Mandatory, for the purpose of purchasing our services and consequently, for establishing a commercial relationship and its fiscal registration, including invoicing.

4.3 Optional, for receiving various advertising messages (campaigns, promotions), newsletters. If you do not agree with the use of your data for this purpose, it does not mean you cannot benefit from our services.

5. Purpose of Personal Data Processing

5.1 Your data will only be processed for the purposes mentioned in point 2 of this policy.

5.2 If your data needs to be processed for purposes other than those presented in point 2, you will be informed in advance and your data will be processed only with your consent.

6. Disclosure of Personal Data

6.1 Personal data may be disclosed to certain recipients, namely our company’s partners, if necessary when contracting our services (e.g., if you want to purchase a service from our offer that is not provided directly by us, the data will be transmitted to the direct provider). Thus, the collected personal data will only be disclosed to authorized employees, collaborators, and contractors/partners acting as data processors.

If you refuse to provide correct data, we will be unable to process and fulfill your order regarding our services. Likewise, we will not be able to provide information about a specific service if you have requested it.

7. Data Storage

We store your data for a limited period, namely for the entire duration of the service contract and until its expiration.

8. Data Security

Information security is very important to us. The data we receive is stored on servers that have implemented safety measures.

9. Cookies

9.1 Cookies are pieces of information that the website transfers to users in order to track usage. While you are on a site, cookies save your preferences and thus make web navigation easier. Most websites use cookies. These are not used to store personal information; they show us how and when visitors use the site and help us identify popular and less popular areas.

9.2 We use cookies (special text files) to accurately evaluate user behavior on our websites for proper marketing service delivery and so that you can benefit from all the features of the site you visit. We collect information through cookies and transparent gifs to create a “profile” of your preferences.

9.3 Cookies can be disabled through your browser settings. You can configure your browser to reject all cookies or to indicate when a cookie is sent. However, if cookies are disabled, we inform you that certain website features may not function properly or may load very slowly.

10. Your Rights

  • Right to Information – you have the right to be informed about all the details mentioned above.

  • Right of Access – refers to the right to obtain confirmation from us whether or not we process your personal data and, if so, to access the data provided and information on how it is processed.

  • Right to Object – you have the right to object to the processing of personal data if the processing is carried out for purposes of which you were not aware. You also have the right to object to data processing at any time with regard to direct marketing.

  • Right to Data Portability – allows you to receive your personal data in a format that can be automatically read and to transmit the data directly to another controller.

  • Right to Erasure (“Right to be Forgotten”) – you have the right to request that data be deleted without undue delay in situations such as: the data is no longer necessary for the purposes for which it was collected or processed; you have withdrawn your consent and there is no other legal basis for processing; you object to the processing and there are no overriding legitimate grounds; the data was processed unlawfully; the data must be erased to comply with a legal obligation; the data was collected in relation to the provision of information society services.

  • Right to Restrict Processing – refers to the right to request the restriction of data processing for a period of time, such as when the decision has been made to delete your data, but you consider it useful in certain situations, such as asserting a legal right. Also, if you dispute the accuracy of the data or the processing is unlawful, you can request data restriction. Upon receiving and verifying your request, we will stop processing personal data for a period of time.

  • Right to Rectification – you can request the correction of certain personal data if it is incomplete or inaccurate. Depending on the purpose of processing, you can complete and submit the missing or incorrect personal data and even submit a declaration of conformity.

  • Right to File a Complaint – you can submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights regarding personal data processing have been violated.

11. Suggestions and Complaints

If you have questions, suggestions, complaints, or any requests regarding the processing of personal data, you can contact us by email or send your written request directly to our office.